Customer Reviews: Read 37 more reviews...
 I wanted to love it January 6, 2009
I lost my WEP200 last year, and upgraded to the WEP500. Sadly, it's impossible to insert the thing without pushing the super-touchy button. As luck would have it, I found and have gone back to my reliable (if clunkier) WEP200.
 samsung wep500 December 28, 2008
it is ok but i wish the ear holder was a little stronger. but other than that it is fine and sounds clear.
Very Annoying Auto Redial December 26, 2008
As experienced by a few others, the auto redial feature is extremely annoying. While adjusting the position in your ear, it is so easy to activate the auto redial. I would usually keep it in my pocket so I am not wearing it all the time. Even while in my pocket it would activate the auto redial. This was just a bad design decision. I have the older WEP200 and the multi-function button in that one would activate Voice Command; that is a much better implementation.
Other than that, the voice quality is comparable to the WEP200. I think I will stick with my old WEP200 until I figure out a workaround to that auto redial annoyance.
UPDATE, 12/27/2008 -- I just realized that I received a knock-off (probably made in China). I was in Fry's this afternoon and I noticed that the genuine Samsung headsets have the 'Samsung Original' sticker with a hologram. The one I received did not have the Samsung hologram; it was just printed on the box. This headset is probably getting killed in the reviews by these knock-offs.
 WEP500-A Good Headset November 16, 2008
The Samsung WEP500 is, in my opinion, one of the best units that I've had. At first, I had trouble keeping it situated in my ear but, after reading reviews by other users, I ordered a set of Jabra EarGels...problem solved. As for the headset itself, sound quality is excellent(on both ends),and it easily paired with my RazrV9x.
Finally, the tiny size still has me amazed!
 Not loving this October 26, 2008
I will be returning this headset as soon as I can make it back to the store. Loved the idea of such a small unit, but the reality is awful. Keep either re-dialing or cutting off people because it can't be touched or adjusted without hitting the buttons, and I have small hands. Also, the earbud is too big, making it an uncomfortable fit.
On the plus side, the sound quality is fantastic, and I would live with the other inconveniences if not for one last thing: everyone I've called using this thing has complained of the echo effect.
This is definitely a case where newer does not equal better.
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